If you are having these problems when you take a single shot, the problem is not the card. You only need fast cards for bursts.
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If you are having these problems when you take a single shot, the problem is not the card. You only need fast cards for bursts.
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Class 10 is now considered slow and outdated - its really only means the card can tick along at 10MB/s which isn't much. Ultra High Speed (UHS) cards are the current more common and faster classification with three speeds U1 - U2 - U3 but even they have been superseded by UHS-II cards though very few cameras are currently compatible as they need am updated slot with extra contacts.
That may be so, depending on what and how your shoot, For myself using the Canon 80D, 7DII and 5DIII, I have never had a problem of speed with class 10 SDs because I don't do fast or extended bursts of RAW files or HDEF Video, and I would seriously doubt that the card is the issue here.
I think we are trying to eliminate variables to narrow down the possibilities.
That is why my first thought is to reset the camera settings to factory default in case, during his explorations, Sergio has inadvertently changed something or things.