Refurbished Camera

[Ollokot]

Hi Folks,
I am mulling over the prospect of purchasing a refurbished Canon 7D and was wondering what actual refurbishment takes place, for instance do they renew the shutter, I would be most grateful of any advice from those of you who may have purchased a refurbished Camera.
Best Wishes, Pat

[DanK]

AFAIK--and I don't know much--there is no one answer to this. A refurb can be anything--it may have been something returned because of a defect that had to be fixed, or just something that someone returned and that could not be sold again as new. As far as I know, there is no standard repair, such as replacing the shutter. They will repair anything they know to be broken, and they supposedly put the unit through a series of tests.

[rpcrowe]

I have purchased both of my 7D cameras (I always shoot with two bodies) as Canon refurbished items. I have had absolutely no problems with either camera. I also previously purchased a 30D and then a 40D as refurbs and had no problems with either.

OTOH: I purchased my first two DSLR cameras (Canon 10D and 350D) new and needed to send both cameras back for service before I had them for 90-days.

The Canon refurbished cameras are checked individually and brought up to factory standards. The technicians repair whatever is needed to bring the camera up to those factory standards.

All Canon cameras off the assembly line do not get individual testing. Only random cameras are tested.

I have more faith in the quality control at the Canon Service Centers than off the Canon Assembly Line.

BTW: I am talking about the cameras that are refurbished by Canon. They are packed in specially marked white boxes. Some stores will give a returned camera a perfunctory look-over and call these "refurbished". They are not really refurbished...

[Ollokot]

Thank you Dan and Richard,
As you say Richard one should ensure that the refurbishment is carried out by Canon.

Best Wishes, Pat

[inkista]

I should probably mention that Richard and I, being USAnians have an easier time purchasing factory-refurbished products from Canon, because Canon USA puts them up on their website.

The UK Canon site, otoh, doesn't, and sells their refurbs through eBay, and the number of offerings, prices, and selection are... er... not the same as on the USA site.