Okay, so what is it and how do I get rid of it?

Perhaps on a more serious note? Donald how do you stop it from happening again?

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Originally Posted by JBW

Donald how do you stop it from happening again?

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He could stop using the camera.

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Originally Posted by Mike Buckley

He could stop using the camera.

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No, that would be just soooooo frustrating. To save him such agony I'd let him mail it to me.:)

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Originally Posted by JBW

because the owners don't wash them.

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Nope. Dirt - maybe. Fine pixel-size dust - no.

Aw, c'mon Ted, where's your sense of adventure, besides, he said it's still under warranty.
What could possibly go wrong?:p