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kookeer · 26th July 2009, 07:50 PM

After I've been on the site for awhile, if I try to comment, a pop-up comes up for me to register. Then we go through a loop, I sign in again, then the register page comes up again and again. Am I doing something wrong?

Chelseablue · 26th July 2009, 08:47 PM

What browser are you using, kookeer?

Dave Humphries · 26th July 2009, 09:13 PM

Hi Kookeer,

Sorry to hear that, I've not heard of that problem before.

One thought that occurs to me is that you need to have Cookies enabled on the browser.

As Mark asked, which one are you using?

A couple of other questions;
Are you on dial up access rather than ADSL?
If ADSL, I wonder if it's dynamic IP address issue?
However, for either of these, I'd have thought others would have had the same problems.

Regards,

Colin Southern · 26th July 2009, 10:24 PM

Quote:

Originally Posted by Dave Humphries

Sorry to hear that, I've not heard of that problem before.

Interestingly, I have seen it before - on some of my clients servers. Not sure what's causing it - I'd start by adding it as a trusted site and see if that helps.

Sean might have a better idea?

McQ · 27th July 2009, 12:57 AM

Quote:

Originally Posted by kookeer

After I've been on the site for awhile, if I try to comment, a pop-up comes up for me to register.

This part is normal. After a threshold time of inactivity expires, one is presented with a page that allows them to register or log back into their account (at the bottom). The current inactivity timer is set to 60 minutes.

Quote:

Originally Posted by kookeer

Then we go through a loop, I sign in again, then the register page comes up again and again. Am I doing something wrong?

This is odd. Make sure cookies are enabled and accepted from this web address. If that does not fix things, then a workaround would be re-enter the website and login through the form on the very top right of the forums home page (and every other page).

Just for by troubleshooting, which operating system and browser version are you using? Is this register form the one that includes a graphic of my signature at the bottom? Thanks.

kookeer · 27th July 2009, 02:39 AM

I use XP Pro, and I prefer Firefox. I didn't notice the bottom of the form, I just logged in and then I logged in at the top and the page kept coming up. I don't think I have ever been inactive more than 60 minutes. I do have cookies enabled. Sometimes I just close the site and open it again.
Thanx for your help.

McQ · 27th July 2009, 08:33 AM

Quote:

Originally Posted by kookeer

Sometimes I just close the site and open it again.

Does this fix the problem, or is that usually when you notice the problem?

McQ · 7th August 2009, 10:36 PM

This problem should now be fixed. I believe it was caused by the cambridgeincolor.com not redirecting to the cambridgeicolour.com domain within the forums subdirectory (even though redirection occurs for the rest of this website). If anyone else notices logon issues please let me know.

26th July 2009, 07:50 PM	#1
kookeer Junior Member Join Date: Nov 2008 Posts: 39	Logon After I've been on the site for awhile, if I try to comment, a pop-up comes up for me to register. Then we go through a loop, I sign in again, then the register page comes up again and again. Am I doing something wrong?

26th July 2009, 08:47 PM	#2
Chelseablue Senior Member Join Date: Jun 2008 Location: Manchester Posts: 351	Re: Logon What browser are you using, kookeer?

26th July 2009, 09:13 PM	#3
Dave Humphries Senior Member / Moderator Join Date: May 2008 Location: Windsor, Berks, UK Posts: 2,372	Re: Logon Hi Kookeer, Sorry to hear that, I've not heard of that problem before. One thought that occurs to me is that you need to have Cookies enabled on the browser. As Mark asked, which one are you using? A couple of other questions; Are you on dial up access rather than ADSL? If ADSL, I wonder if it's dynamic IP address issue? However, for either of these, I'd have thought others would have had the same problems. Regards,

27th July 2009, 02:39 AM	#6
kookeer Junior Member Join Date: Nov 2008 Posts: 39	Re: Logon I use XP Pro, and I prefer Firefox. I didn't notice the bottom of the form, I just logged in and then I logged in at the top and the page kept coming up. I don't think I have ever been inactive more than 60 minutes. I do have cookies enabled. Sometimes I just close the site and open it again. Thanx for your help.

7th August 2009, 10:36 PM	#8
McQ Senior Member / Administrator Join Date: Apr 2008 Location: California, USA Posts: 640	Re: Logon This problem should now be fixed. I believe it was caused by the cambridgeincolor.com not redirecting to the cambridgeicolour.com domain within the forums subdirectory (even though redirection occurs for the rest of this website). If anyone else notices logon issues please let me know.

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